Return Policy

Due to the intimate nature of our products, we are unable to accept returns or exchanges. All sales are final. If your item arrives damaged or defective, please contact us and we will be happy to assist you!

How to Get Help

Please inspect your order upon delivery. If your package arrives with visible damage, take clear photos before opening it—these will be required if we need to file a carrier claim.

Contact us with your order number, the name of the affected item, and a detailed description of the issue. Our customer service team will reach out via email within 24 business hours to guide you through the rest of the process. Please note that in the case of damaged or defective items, you may be asked to provide photo evidence.

If an item is confirmed to be damaged or defective, we will be happy to issue a refund.

Refund Options

Refunds are issued back to your original payment method.

Return Window

Returns must be initiated within 30 days of purchase. After 30 days, we are unable to assist directly, but may be able to provide manufacturer warranty information.